To ensure this standard is kept, we adhere to and practice staff training sessions. Our aim is that all of our staff know and understand our policies and procedures to ensure efficiency, accountability and consistency across the board.
Staff appraisals are done twice-yearly to effectively review targets and to evaluate staff performance. We take this responsibility seriously as we strive to perform at a high level of care & support to our service users.
"I would like to say a big thank you for all the support you are giving to my daughter. It means so much to us all that someone genuinely cares about her and her well-being"
"Our daughter had an angel looking out for her. We could sleep at night knowing she was safe with you we will always be grateful to you for helping her"
Our son has severe learning difficulties and challenging behaviours due to his mental health and was very difficult to support, however, you managed to help him and your patience is admired by me and my wife. We are very grateful Amanda . Thank you"
"Our son would not have made it into recovery if not for your dedicated work and patience. Thank you Amanda"
"You are an incredible lady for all you have done for my son. He has gained back his confidence and is now living a fulfilling life. Thank you Amanda"
"My brother has come on in leaps and bounds. You have loved, cared for and supported him back to health. Thank God for you Amanda"
Providing specialist supported housing accommodation packages for the vulnerable young people and adults
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